7-Day Money Back Guarantee
Your satisfaction is our priority. We offer a 7-Day Money Back Guarantee. If you are not completely satisfied with your product, you can return it within 7 days of shipment for a full product refund. The unit must be in perfect working condition and in its original and new packaging.
To initiate a return, please contact customer support at usinfo@jmatek.com.
Upon receiving the product, we will inspect it to ensure that it is in new condition, approve the return(s), and process your refund.
We will not be held responsible for shipping costs on a return.
If your product was damaged in-transit or develops a defect in workmanship past the first 7-day period, please consult the user manual that came with your unit for information on warranty coverage.