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Customer Care


30 Day Money Back Guarantee
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Your satisfaction is our priority. Quilo offers a 30-day money back guarantee. If you are not completely satisfied with your product, you can return it within 30 days of shipment for a full product refund. To initiate a refund, please contact Quilo customer support at info@quilohome.com.

Get Double Buyer Protection when you buy with Amazon Pay. If your product is defective, either we’ll refund you—or Amazon will.

Already own a Quilo? Register your product here for warranty & updates.