Where is the humidifier button on the unit?
The evaporative cooling mode triggers the pump. You’ll hear the water circulating around the unit. This mode is used both for […]
How big of an area will the Quilo 3in1 cool?
The Quilo 3in1 is a spot cooler, meaning it will cool within a specific radius. Your worktable, bed, couch, breakfast nook. Its effect should […]
Can I put a freezer pack inside the ice compartment?
Using a freezer pack in the ice compartment is fine, if it’s not blocking the water circulation. Really, anything that’ll keep the […]
Can I use in a room without a window?
Evaporative cooling works by drawing in hot, dry air, and fanning out cooler, somewhat moister air. After a while, though, your room […]
My tap water is hard. Is it OK to use?
Yes. Just clean your unit and honeycomb media regularly to avoid calcium deposits. You can also add a small amount of vinegar to the water drawer to […]
How often should I change the water filter?
3-6 months, depending on your usage and regular maintenance.
How often should I change the active carbon filter?
3-6 months, depending on your usage and regular maintenance.
How often should I change the honeycomb?
Every 3-6 months, depending on your usage and maintenance. Check the honeycomb visually, clean it with water and a soft toothbrush. If dirt cannot be […]
The unit is not powering on.
First, check your cord. Make sure it’s the cord that came with your unit. Is the plug prong damaged? Is the electric socket in the […]
It’s making a strange noise.
Typical noise is a regular fanning sound, A strange noise could be clicking, or grinding – and these could be motor […]
