x

Login

Customer Care


Shipping & Delivery
See All Support Topics

Domestic Shipping

We offer free standard shipping everyday when shipping within the contiguous United States. Free shipping is automatically applied at Checkout.

Shipping to Alaska & Hawaii

The shipping costs to Alaska and Hawaii are:

$100 per unit for Evaporative Air Coolers

$200 per unit for Portable Air Conditioners

Shipping to Canada

The shipping cost to Canada is:

$100 per unit for Evaporative Air Coolers

$200 per unit for Portable Air Conditioners

Imports and Customs: Orders shipped to Canada may be subject to import taxes and customs duties and must be fulfilled by the recipient. Quilo has no control over these charges, nor can Quilo predict what they may be. Customs charges are non-refundable.

Estimated Arrival Times

We typically ship products within 1-2 business days from when you place your order. Our standard shipping method for most products is ground shipping. In most cases, you will receive your product within 5-7 business days using ground delivery.

Already own a Quilo? Register your product here for warranty & updates.